FAQ's

Q: Do I need to make a reservation?
A: Reservations are required to guarantee your seat on the shuttle for the specified time.

Q: How much time should I allow from my arrival time to make the shuttle?
A: We unfortunately cannot make a recommendation for you.  Your time allotment should consider the size of your group, the amount of luggage, your terminal arrival and whether or not you will need to pass through customs.

Q: How early should I schedule the shuttle back to the airport?
A: We unfortunately cannot make a recommendation for you.  Your time allotment should consider the size of your group, the amount of luggage, your terminal arrival and whether or not you will need to pass through customs.

Q: What if my flight is delayed?
A: While CIT Signature Transportation does not issue refunds for cancellation, we will change your reservation to the next available shuttle in the case of flight delays.

Q: Are the transactions I place on your Web site secure?
A: Yes. The entire CIT Signature Transportation ticketing process runs on a 256 bit secure server.

Q: Where can I purchase tickets?
A: Reservations can be booked online using our convenient self-serve ticketing system.

Q: What will the bus look like that is picking us up?
A: All vehicles servicing Odyssey of the Mind will have the official OM logo in the front right corner of the windshield.

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